Digital marketers have been talking about the promise of customer journeys for years. The vision of great customer experience has never been closer to reality than now. Customer expectations are higher than ever and most companies are now competing on customer experience. It has become the strategic imperative. Consumers feel so strongly about great customer…
OpenAI CEO Sam Altman recently said, “OpenAI hasn’t trained its AI large-language models such as GPT with paying customer data for a while. Customers clearly want us not to train on their data, so we’ve changed our plans: We will not do that.” OpenAI’s terms of service were updated on March 1. Altman said, “We…
Geoffrey Hinton, ‘the Godfather of AI’ received his Ph.D. in artificial intelligence 45 years ago and has remained one of the most reverential voices in this field. For the past decade, Hinton worked at Google, between the company’s Silicon Valley headquarters and Toronto. But he has quit Google, and he told the New York Times that he will…
More than two months since the ChatGPT sensation hit China, similar artificial intelligence-based chatbots are yet to reach China’s population at large. Instead, the most well-known options released by Baidu, Alibaba, and other companies have limited/restricted access with waitlists to business partners. ChatGPT reached around 100 million monthly active users just two months after its launch event in November. But…
