Excellent sales professionals are the backbone of any good insurance business. Which means you need to hire people that will stay with your business as long as possible. In the same way that it can take years to build a book of business filled with long-term customers, employee retention takes time but pays dividends for…
Digital marketers have been talking about the promise of customer journeys for years. The vision of great customer experience has never been closer to reality than now. Customer expectations are higher than ever and most companies are now competing on customer experience. It has become the strategic imperative. Consumers feel so strongly about great customer…
It’s no secret that a successful business relies heavily on successful lead generation. As technology advances and the market gets more competitive, businesses need to think outside of the box and focus on better, more cost-effective strategies for attracting and engaging customers. One such strategy is outsourcing lead generation. Outsourcing lead generation has several advantages,…
The global pandemic has catapulted us into a new era in which hybrid workforces – a mix of office, remote and frontline employees – are the new norm. The question for business leaders is how to lead these teams successfully. Here are 3 tips: Download the guide to get all the details and discover how…
